FAQ

Find answers to the most common questions about solar energy, payment plans, and our innovative technology. We simplify the information for you.

Photovoltaic energy is emerging as a solid alternative to large electricity companies. The installation of solar panels offers clear benefits, including savings of up to 70% on electricity bills, driving many families towards solar self-consumption in our country. It also provides energy independence, increases property value, contributes to combating climate change and offers access to various subsidies and grants.

Solar panels convert sunlight into electricity through the photovoltaic process. Solar cells absorb sunlight to generate electricity, then an inverter converts this current into usable form in the home.

The care of solar panels is simple and minimal, we can usually take care of them ourselves. They are built to withstand the weather conditions and usually only need occasional cleaning and checks to ensure they function properly and avoid damage.

Solar panels normally require little maintenance due to their glass cover, which tends to keep itself clean. Occasionally, if dirt such as leaves or debris accumulates, a gentle washing with water from a hose or using a soft sponge or brush is sufficient. Regular observation is key to identifying build-up that may affect its efficiency. In general, the protective coating on the panels allows rain and sun to keep them clean, minimising the need for frequent cleaning.

These are the different subsidies and allowances that you can benefit from: Allowance for the Tax on Constructions, Installations and Works (ICIO). Allowance for the Real Estate Tax (IBI). Income tax deductions (IRPF). Regional or local subsidies. Aid for self-consumption: Next Generation Funds.

Both options are valid, and the decision depends on your situation: With the purchase, the customer owns the installation, which requires a higher initial investment. In return, the control and profitability of the system are higher. With the solar subscription, no initial investment is necessary, a single monthly fee is paid, which also includes all maintenance and repairs of the installation. The objective of this model is to facilitate access to the advantages of energy to a greater number of households.

The most important advantages of solar leasing are: Enjoy solar energy in your home without making an initial investment. Save on your electricity bill by generating your own solar energy. Contribute to a greener and more ecological planet thanks to renewable energy. Maintenance and repairs are included for the entire 20 years of the solar subscription.

The energy efficiency tax deduction can be 20 %, 40 % or 60 %. This means that you can deduct part of the costs associated with your solar panel installation, as long as you can prove that you have achieved the stipulated efficiency targets.

All included. You will not have any extra cost for the maintenance or repair of the system.

In spring, there is an increase in the hours of sunshine we have every day, so our solar panels will be able to take advantage of it much better. In addition, carrying out the installation in spring ensures that we have it at full capacity in summer and autumn.

Don’t worry too much about it, as we are not in charge of recommending what type of installation you need. However, if you want an estimate, think about these 3 things: your electricity consumption, the money you are willing to invest, and the size of your roof (or installation area). In addition, you should consider whether you want solar energy to meet all your electricity needs or only part of them.

We offer a 24-month guarantee, from the moment of delivery of the solar photovoltaic system; in addition to the production and performance guarantees offered by each photovoltaic system, in addition to the production and performance guarantees offered by each manufacturer. And if you need official certificates at any time, just ask us.

It is crucial to consider not only the stability of the weather (no need for rain), but also the time of year. Factors such as reduced daylight hours in autumn and winter can influence your system’s output and, if you have a battery, energy storage. Even when the system is working optimally, it will always generate energy depending on the conditions of that day.

If a system loses its internet/wifi connection from time to time, this is completely normal, and you don’t need to worry, as the inverters themselves are configured to reconnect automatically (even if it takes a few minutes). Equally, if they fail to do so, you can always re-establish the connection manually in a simple way (for which we would also provide you with a manual). In addition, your system can continue to operate and generate power perfectly well without an internet connection.

Of course! All you have to do is contact your insurance company and indicate that you have a photovoltaic installation. Each company may ask for different documents, but we will do everything we can to help you obtain them.

The “0 injection” consists of limiting the generation of surpluses. In other words, if you activate this option, your system will only generate the energy you need to cover your consumption (and if you also have a battery, also to charge it). We are in favor of the more renewable energy, the better for our planet, so we do not actively advise you to activate it. However, if you have problems with your energy supplier activating your surplus compensation, you can always limit the surplus energy generated by your panels.

It is best to place the inverter in a location on the property where the Wi-Fi signal is strong and stable (if not, don’t worry, it can be fixed!).

Your system’s production may fluctuate depending on the time of year, but it will still work perfectly! Why is that, you may ask? Quite simply, in the autumn and winter months, production can decrease as the days get shorter and the position of the sun gets lower. However, as we move into the spring and summer months, you will see that production increases as the days get longer and the sun’s position is higher. Keep in mind that other factors such as weather and shade also play a role.

The peak power is the kW that we obtain when we multiply the individual voltage of your solar panels multiplied by the amount you have installed. In other words, if you have a system with 9 panels of 450 W, the peak power of your photovoltaic installation will be 4,050 W (4.05 kW). Depending on your energy needs and the capacity of your roof, we will install the most appropriate number of panels; and, depending on the total peak power, we will install an inverter of greater or lesser capacity.

It is important to bear in mind that it is difficult for an inverter to generate 100% of its capacity, due to various factors such as shadows or the orientation of the roof, among others. This could happen in the case of having THE ideal installation, which should have a perfect orientation of the roof, with no shadows at any time of the day; on a day with perfect conditions (not too hot and cloudless) and in summer.

The IBI rebate always starts to apply in the tax year following the installation of your panels; for example, if we install your system in 2023, the reduction will start to apply from the IBI bill of 2024. The rebate, as well as its duration, will be higher or lower depending on the municipality.

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